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Please use the adjacent form to  contact Henry and Katherina.

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© 2019 by Henry and Katherina Ltd.

SHIPPING POLICY

                                   

                                          Shipping for all t-shirts is free in the UK.

You will receive your hand-customised t-shirt first class signed-for from Royal Mail.

Orders outside the UK are only accepted for values of £300.00 and over.

Tracked shipping at this value is free.

Henry and Katherina cannot be responsible for any customs and/or tax charges

incurred in the receipt of an order for a country outside of the UK.

That's it! The price you pay for your t-shirt is the total price you pay!

RETURN & EXCHANGE POLICY

 

We've had a look at the GOV.UK website, just to make sure we get this right.

  We want you to be confident that we are doing our best to ensure

that your consumer rights are first and foremost in our policies.

 

We have to offer you a refund on your t-shirt if you tell us within 14 days of receiving it that you want to cancel.  We then have 14 days to receive the t-shirt back from you. 

We only have to accept the t-shirt once returned if it is returned by the individual

who purchased it.

 

If you decide to return the t-shirt, we will refund the cost of the t-shirt to you,

but you will have to pay the shipping costs of the return.

 

As always, if you have any questions,

you can drop us an email via the contact form on this fabulous website.

 
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